Frequently Asked Questions

Here are some of the questions asked most often to our principal broker & our operations manager. If you require a more detailed explanation, please do not hesitate to contact either of them by email.

Designer Questions

Q: If our clients want or do not want specific types of flowers, can you accommodate us?
A: In most cases, yes, we can. If, for example, mixed arrangements are requested, but your client would prefer not to have cushion daisy chrysanthemums, we can make changes to the mix. Bear in mind that this may have a slight effect on the wholesale cost.

Q: What about specifying rose varieties?
A: If your client needs a specific variety, we will need more notice, and the wholesale price may change. We would also appreciate a 2nd choice, should growers not have the specified variety in sufficient quantity on the date needed. Specifying varieties can have unintended effects on the wholesale price, as different varieties may have different head sizes or different opening characteristics. Specific variety orders must be prepaid at least 1 week prior to delivery.

Broker Questions

Q: How can I be sure I'll get my product when I order well in advance?
A: When you place an order with us for brokered product, we in turn canvass our grower resources for date & product availability. When we locate what you wish, we in turn enter into a purchase contract with that grower. While we are all at the mercy of common carrier transportation and the whims of the weather, we deal by preference with growers who have established reputations for reliable shipment of product.

Q: Do you offer fixed-price standing orders?
A: We cannot offer fixed-price standing orders at this time, because the market varies from season to season. Red roses, for example, are known to peak at Valentine's Day & Mother's Day. If your standing order includes pricing limits, we will notify you if the market reaches or exceeds your standing order limit price. If you give us alternative products for substitution, we will notify you that we are ordering the substitute product for pricing reasons.

Operations Manager Questions

Q: How often are your deliveries?
A: We generally provide deliveries on Monday, Wednesday & Friday, following receipt and inspection of your product. Other delivery dates may be available by special arrangement.

Q: What forms of payment do you accept?
A: We prefer payment by Company Check. We offer VISA and MasterCard to those who require it. Cash is accepted in the correct amount only. Our drivers cannot make change. If you have other requirements, please do not hesitate to call.

Q: How do I get started?
A: Fill in the Application for Non-Taxable Purchases by clicking HERE. The application form will display in your window, or download depending on your system. If you have the Adobe Acrobat plug-in for your browser, it will be displayed and editable in your browser. If not, you may download it to your computer where it may either be filled in on computer, printed & signed, or you may print out the form and fill it in manually. In either case, once signed you may mail or fax it to us. See the instructions on the first page of the form.

Note: To obtain the latest version of the free Adobe Acrobat Reader, click .

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